Information We Collect
When you request a quote or contact us, we may collect your name, phone number, email address, pickup city, destination city, selected service, move method, budget range and any details you choose to provide about the enquiry.
Our website may also collect basic technical information such as page views, device/browser type, referral page and event interactions through analytics tools.
How We Use Information
We use enquiry information to respond to your request, prepare route-based follow-up, coordinate service details, prevent spam or misuse, maintain website security and improve page performance.
We do not sell your enquiry information. We only share details when needed to respond to your request, support operations, comply with applicable law or protect the website from abuse.
Communications
If you submit a form, call or email ShiftGo, we may contact you by phone, email or messaging channel about that enquiry. You can ask us to stop non-essential follow-up at any time by contacting support@shiftgo.in.
Cookies and Analytics
ShiftGo may use cookies, analytics tags and similar technologies to understand website traffic and form performance. These tools help us identify which pages are useful and where the website needs improvement.
Data Retention
We keep enquiry and support records only as long as needed for business, security, dispute-resolution and legal purposes. Retention periods may vary depending on the type of request and operational need.
Your Choices
You may contact us to request access, correction, deletion or withdrawal of consent for personal information connected to your enquiry, subject to applicable law and legitimate record-keeping needs.
Children's Privacy
Our relocation and logistics services are intended for adults arranging transport or moving services. We do not knowingly request personal information directly from children.
Security
We use practical safeguards to protect submitted enquiry details. No website or transmission method can be guaranteed to be completely secure, so please avoid sending sensitive documents unless our team specifically asks for them through an appropriate channel.
Contact
For privacy questions or requests, contact ShiftGo at support@shiftgo.in or call +91 92203 06734.